Terms of service
Last updated: November, 2025
Welcome to plaidy-eg.com, operated by Plaidy.
By visiting or making a purchase from this Site, you agree to be bound by these Terms of Service.
Please read them carefully before using our website.
1. Overview
This website is operated by Plaidy. Throughout the site, the terms we, refer to Plaidy.
By accessing or using any part of the Site, you agree to be bound by these Terms, including any additional policies referenced herein.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in Egypt, or that you have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose.
3. Products and Availability
Our products are hoodies and apparel items designed for comfort and style.
All products are subject to availability, and we reserve the right to discontinue any item at any time without notice.
We make every effort to display the colors and details of our products as accurately as possible, but we cannot guarantee that your screen’s display will reflect them exactly.
4. Prices and Payments
All prices on the Site are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.
We accept payments by credit/debit cards and Cash on Delivery (COD).
By submitting your payment information, you confirm that you are authorized to use the payment method provided.
We reserve the right to modify prices or discontinue any service at any time without prior notice.
5. Orders and Delivery
Orders placed on our Site are subject to acceptance and availability.
Once your order is confirmed, you will receive an email confirmation at the address provided.
We currently deliver across Egypt only. Delivery times may vary depending on location, but typically range between 2 to 7 working days.
In case of delays due to external factors (such as courier service or public holidays), we will notify you as soon as possible.
6. Returns and Refunds
We want you to be satisfied with your purchase. You may request a return or exchange within 14 days of receiving your order, provided that:
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The product is unused, unworn, and in its original condition
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The original tags and packaging are intact
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Proof of purchase is provided
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
Refunds (if approved) will be processed using the original payment method or as store credit.
Return shipping costs are the responsibility of the customer unless the product is defective or an incorrect item was sent.
For return requests, please contact us at: info@plaidy-eg.com
7. Cash on Delivery (COD)
If you select Cash on Delivery, please ensure that you are available to receive and pay for your order upon delivery.
Repeated refusal of COD orders may result in temporary suspension of this option for your account.
8. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all transactions.
We reserve the right to refuse any order, limit quantities, or cancel an order if fraudulent or suspicious activity is detected.
9. Intellectual Property
All content on this Site, including text, images, logos, and designs, is the property of Plaidy and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, or use any content from the Site without our prior written consent.
10. Limitation of Liability
Plaidy shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or purchase of our products.
Our total liability for any claim shall not exceed the amount paid for the product in question.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes shall be subject to the exclusive jurisdiction of the Egyptian courts.
12. Modifications
We may update or revise these Terms from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with the updated date.
13. Contact Information
If you have any questions about these Terms or our services, please contact us:
📧 Email: info@plaidy-eg.com
🌍 Website: www.plaidy-eg.com
🏢 Company Name: Plaidy